2020 New York Comic-Con

Please Note: All Funko Convention Exclusive items are subject to
1 Per-Person, please avoid placing multiple orders of the same product as we will be forced to cancel part or your entire order.

Our Release of Funko 2020 Fall Convention Exclusive products are scheduled for Saturday 10th October 2020, at 9am (AEDT). Please read the following guide carefully to ensure you are up to speed on the release, so you can avoid running into issues on the day.

Release Time

As these are ’shared’ exclusives, the items will be sold as seasonal convention exclusives, rather than the US convention they relate to ie: 2020 Fall Convention Exclusives, rather than 2020 New York Comic Con Exclusives. All marketing and branding of these products will reflect the generic seasonal title.

Stock of Funko Convention Exclusive products are highly limited so to best ensure you don’t miss out we recommend that you pick the products you would most like to add to your collection and checkout with them immediately. Please be aware that ADDING AN ITEM TO YOUR CART DOES NOT RESERVE THIS ITEM and as such your order is NOT GUARANTEED until you have completed the checkout process. If someone manages to check-out before you, you may miss out on your desired item.

Demand for Funko Convention Exclusive products is much higher than the quantity that are made available for sale. As such, we are unable to assist you if something sells from your cart before you are able to check out, and will not be held responsible in the event this takes place.

Shipping Times

Due to the amount of orders that will be made during these Funko Convention Exclusive events, our order dispatch times will be longer than the usual 24-48 hour time-frame that we aim for. Please be aware that in purchasing these Convention Exclusive items, you are confirming that you are aware that it may take up to 10-14 business days for your order to be dispatched. We do appreciate your patience during these peak times, and ask that you please refrain from contacting us about this delay in the meantime as this will delay us further.

Order Cancellations & Mergers

As usual orders cannot be cancelled once they are placed.
Shipping costs for multiple orders will not be cancelled or merged. 

During this busy time we will not be able to add product(s) to your existing orders because of the sheer amount of orders being processed in the warehouse. If you wish to purchase additional items, you will be required to make an entirely new order.

Please be aware that any customer found purposely creating multiple accounts/orders to get around the "per person" limits will have all duplicated orders cancelled and refunded. Under such circumstances we reserve the right to cancel all orders placed. The cancellation and refunds can take up to 5-7 business days to be finalised so your funds will also be tied up during this time.

To be fair to all of our customers trying to get their hands on these limited products, please make sure you follow the rules set up. Breaking the rules of the event not only spoils the experience for all collectors, but adds unnecessary work for our team and simply slows down the process of getting you your items.

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